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The Process – How does it work? And how do I get paid?
Our programs are designed to provide ease and minimal effort for the dealer and their sales staff. These basic guidelines will prove to be an effective and efficient means of conducting business.
Dealer’s Responsibility:
- Discuss the finance options with the customer and any special programs. Quote a monthly payments on all proposals using our lease calculator or rate chart.
- Give the customer a credit application to complete and fax back to 800-606-0037.
- Fax a copy of the proposal or quote to 800-606-0037; include the target install or delivery date.
Horizon Keystone- We take over from here:
- Process the completed application for credit decisions under $75,000.
- Complete applications will have a credit decision within 24-48 hours
- Incomplete applications- HKF will call the customer to gather the additional
information needed to process
- HKF will call the sales rep involved to notify of the credit decision.
- When approved, HKF will fax an approval to the sales rep and the customer, as well as go over the terms and conditions. If declined, HKF will notify Dealer verbally and call the customer with the reason(s)
- The prepared lease documents will be e-mailed or overnighted to the customer for signature.
- Upon receipt of the properly executed documents, HKF will give you the OK to deliver and install the equipment
- HKF will verbally contact the customer to verify delivery of the equipment
- Payment will then be processed within 24 hours
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